Returns Policy
If your product is defective / damaged or incorrect/incomplete at the time of delivery, please contact us within the applicable return window. Your product may be eligible for a refund depending on the product and condition. Please get in touch for exchange related queries.
Please note that some products are not eligible for a return if the product is "No longer needed"
For device-related issues after usage or the expiration of the return window, we will refer you to the brand warranty center (if applicable). Please get in touch for warranty related queries.
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Valid reasons to return an item
Delivered Product is damaged (physically destroyed or broken) / defective (dead on arrival)
Delivered Product is incorrect (presentation different on the website) / incomplete (missing parts)
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Invalid reasons to return or exchange and item
Delivered Product is “No longer needed” (you no longer have a use for the product / you have changed your mind about the purchase / the specifications do not match your needs/ you do not like the product after opening the package).
